Terms and conditions

Roof Flow™ 90-Day Money-Back Guarantee

Bluelight · Last updated 2 November 2026

Summary. If the new jobs from your Roof Flow™ campaigns haven't covered your total investment after 90 days, we refund every dollar of the management fees you paid us. The clauses below set out exactly what that covers.

  1. The guarantee

    If, 90 days after your campaigns go live, the new client revenue from your Roof Flow™ campaigns is less than your total investment, we will refund every dollar of the management fees you paid us in those 90 days. You keep the ad account, the campaigns and the landing pages.

  2. Total investment

    Your total investment is the sum of the following, over the first 90 days:

    • the Bluelight management fees you paid us; and
    • the Google Ads spend in your ad account.

    The one-time setup fee is not part of the guarantee.

  3. New client revenue

    New client revenue is the value of the jobs you win from calls and enquiries tracked through your Roof Flow™ campaigns. It is worked out from the call tracking and form tracking on your campaigns, together with the job outcomes tracked via your CRM.

  4. Guarantee period

    The guarantee period is 90 days from the day your campaigns go live.

  5. Your obligations

    The guarantee applies only if, throughout the guarantee period, you:

    • respond to every lead within 1 business day;
    • tell us how each lead turned out (won, lost or quoted), tracked via CRM; and
    • keep the agreed ad budget running for the full 90 days.

  6. What is refunded

    The refund covers our management fees only:

    • Refunded: every dollar of the Bluelight management fees you paid during the guarantee period.
    • Not refunded: your Google Ads spend. It is paid by you directly to Google, not to us.
    • Not refunded: the one-time setup fee.

  7. What you keep

    Whether or not you claim, you keep the Google Ads account (which is in your name), the campaigns we built in it, and the landing pages.

  8. How to claim

    At the end of the guarantee period, let us know you would like to claim. We will go through the numbers with you and refund the fees.